CUSTOMER SUPPORT

Live Telephone Technical Support

Axonix exclusively sells and services its products through a network of trained Authorized Axonix Dealers.

Please first contact your Axonix Dealer for immediate technical assistance.

If you require support directly from Axonix please contact your Axonix Project Manager by clicking here.

For Telephone or fax support please contact the Axonix Corporation Technical Support Department at 800.866.9797 Extension 213 or (01) 801-685-0900 Extension 213 or email us at support@axonix.com

Axonix Corporation offers free 24 hour response via either email, telephone or fax on all warranted MediaMax products.

Please be sure to include with your request the MediaMax's serial number and model number which may be found on the MediaMax's serial number tag typically located on the product's rear panel.

Documentation Downloads

MediaMax and SuperVue software is only available to Authorized Axonix Dealers. Documentation for most products is available by clicking on the associated link below. Please contact Axonix by clicking here if you need to locate an Axonix Dealer or require direct Axonix technical support.

MediaMax Documentation

SuperVue Documentation

SuperCD Documentation

The Axonix Commitment to Quality and Service

Axonix takes pride in its 24 year record of providing award winning quality and service to tens of thousands of customers around the world.

We are so confident in the reliability of our products that we offer a no-charge 3 year limited warranty and free lifetime Dealer telephone support.

In comparison, other companies generally charge thousands of dollars to extend their standard 1 year warranty.